Seasonal Concession Manager
Location: The Nourish Spot — US Open / USTA Billie Jean King National Tennis Center -Backyard 17 or Building 12
Employment Type: Temporary / Seasonal (tournament dates, ~2–3 weeks
Reports To: Co-Founder / CEO, The Nourish Spot
Shifts Available: Opening Manager (10:00 AM–6:00 PM) or Closing Manager (5:30 PM–11:30 PM)
About the Role
The Nourish Spot is seeking two energetic, detail-oriented Seasonal Shift Managers to lead our concession stand during the US Open. Managers oversee a 6-person team across register, smoothie, salad, açaí/prep, and floater stations, ensuring fast, friendly, and consistent service during one of the busiest culinary activations of the year. The two manager shifts briefly overlap each day for a structured handoff, inventory count, and team briefing.
Key Responsibilities
- Open or close the concession per checklist (equipment power-up/down, food safety checks, cash drawer setup/count)
- Lead and coach a 6-person crew across all stations for the shift; assign and rotate stations
- Monitor line flow and reposition staff during rush periods (session start/end, changeovers)
- Track inventory levels and communicate re-stock/prep needs to the next shift
- Ensure food safety, sanitation, and NYC health code compliance throughout the shift
- Handle customer service escalations professionally and on-brand
- Conduct a documented shift handoff with the incoming/outgoing manager (inventory, incident notes)
- Wait on the end-of-night sales reconciliation report
- Reinforce The Nourish Spot brand standards: presentation, pace, hospitality, and cleanliness
Qualifications
- Prior supervisory experience in food service, retail, or hospitality preferred
- Ability to stand/work in a high-volume, fast-paced outdoor event environment for full shift
- Strong communication and team leadership skills
- Comfortable handling POS systems and cash management
- Food Protection Certificate REQUIRED
- Availability for the full run of the tournament, including at least one weekend
Compensation
$20-$25, commensurate with experience, plus tips where applicable.
